Salsaga Blog

OVERLAND PARK, Kan., April 21 /PRNewswire/ — Dealers are the clear winners when VinSolutions.com’s seamlessly meshed CRM, ILM and Inventory systems carry VisibleCustomer’s turnkey customer loyalty and retention services into dealerships across the nation. On March 25, 2008, VinSolutions.com and VisibleCustomer entered into an agreement creating a Comprehensive Customer Life Cycle Management System with no contracts necessary. Both VinSolutions.com and VisibleCustomer built their reputations on providing reliable, cutting edge products to their clientele with agile adaptability and rapid response times. “This Customer Life Cycle Management System came into being as a result of customer requests. They asked for it; we created it,” says Mike Dullea, VinSolutions.com’s CSO. Management from VinSolutions.com and VisibleCustomer agree the dealership profit possibilities created from this alliance are unlimited. (Logo: ) VisibleCustomer products now available through VinSolutions.com include: — EZ Connect - Automated Voice Messaging — VisibleLead - F&I Lead Converter Application — KnowMe - Call Monitoring and Click to Chat — Data Enhancement via E-mail and Phone appends Dealer BenefitsOur alliance is the embodiment of VisibleCustomer’s motto, “We Do The Work So You Don’t Have To!”"I don’t think collecting data and tracking customers can get any easier than this,” said Doug Kinney, CEO of VinSolutions.com. “I wish this product had been available when I was running stores. Whether we do the work for the dealer, or they do it themselves, this is the easiest system to use on the market today.” Our Comprehensive Customer Life Cycle Management system: — Supplies analysis and reporting on advertising campaigns, — Captures and stores Internet shoppers’ information, — Assists salesmen in bringing potential customers into dealerships, — Simplifies the desking process, — Provides interactive credit applications and easy submission options for F&I departments, — Offers innovative follow up plans through successful loyalty programs, and — Entices sales customers to become service customers. About VinSolutions.comAs a developer of Internet-based customer relations (CRM) and Internet lead management (ILM) software, VinSolutions.com provides 24/7 dealership sales and marketing information to their clients anywhere Internet access is available. In addition to CRM, ILM and Inventory products, VinSolutions.com builds websites, takes and uploads inventory photos, and offers their clients quality training, consulting services, and customer support. VinSolutions.com is GM certified and has working relationships, alliances and integrations with several automotive software service providers such as Kelley Blue Book, CDMdata, Inc., AutoSoft, Inc., CarFax, RouteOne and DealerTrack.About VisibleCustomerFocused on providing stellar customer loyalty and retention results for their automotive dealership clients, VisibleCustomer offers products and services designed to drive revenue while enhancing every aspect of a customer’s ownership experience. Their “Dealer Does Nothing” services recently received a series of significant enhancements, including a revolutionary new Personal Messaging System and what they call, “The World’s First Intelligent Membership Database.” These advances now provide an even higher level of service in assisting dealerships with their overall marketing communications and allow dealerships to experience new levels of loyalty from their customers. VisibleCustomer designed each of their product lines, VisibleConnection, VisibleUp, VisibleRewards, and KnowMe, to address the unique needs of the automotive industry. They understand a dealership’s most valuable asset is their installed customer base, and that enhancing the ownership experience is the key to maintaining long-term customer relationships.If you’d like more information about VinSolutions.com’s alliance with VisibleCustomer, LLC, or to schedule an interview with Mike Dullea, please call Don Favero at (913) 825-6124, or e-mail Don at . VinSolutions.com

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